News

This article was written by Ryan Hall and originally published in RAIL magazine. As part of his editorial exploring the role of Connected Driver Advisory Systems (C-DAS) in improving rail efficiency and sustainability, Ryan approached KeTech to share insight into our software and its application across the UK rail network. Following an interview with our […]

When disruption happens, passengers don’t expect perfection. They do expect information. More importantly, they expect information that is accurate, consistent and helps them make decisions. Whether the cause is extreme weather, infrastructure issues, signalling failures or operational delays, passenger frustration often comes from uncertainty rather than the disruption itself. At KeTech, we believe great passenger […]

Published In Rail Express Australia On-station and on-train passenger information systems (PIS), or PIDS sit at the intersection of customer experience and operations. Yet across fleets and networks in Australia, obsolescence is often treated as an inevitability, with the only option provided by original manufactures being a full system replacement. Increasingly, this response is being […]

In 2024–2025, 1.7 billion passenger rail journeys were made across the UK. Yet across those journeys, the quality of onboard information and therefore the overall passenger experience will have varied significantly. Some passengers experience inactive Passenger Information Systems (PIS) throughout their journey. Others rely on static displays limited to fixed route information, often outdated during […]

How many systems does it take to tell a passenger their train is late? For too many operators, the honest answer is: more than it should be. On-train displays. Station boards. PA announcements. Apps. Each one a different platform, a different team, a different update. And in the gap between them, inconsistency lives – the […]

The modern railway relies on data to run smoothly, but too often it reaches the drivers cab last. While operators have unprecedented network visibility, drivers still rely on static information for real-time speed management, especially around TSRs and ESRs. As railways generate increasing volumes of operational data, the challenge is ensuring that this intelligence reaches […]