News

KETECH IS PLEASED TO ANNOUNCE IT HAS MOVED.

REAL-TIME PASSENGER INFORMATION PROVIDER, KETECH SYSTEMS LTD, HAS FORGED A NEW ALLIANCE WITH AUSTRALIA BASED OMADA GROUP.

AS PART OF KETECH’S CONTINUED GROWTH AND EVOLUTION, THE BOARD HAS INVITED LONGSTANDING SENIOR MANAGERS MIKE DIXON AND SUE SPEAKE ALONG WITH SALES DIRECTOR PAUL WARREN TO JOIN THE BOARD DIRECTORS OF KETECH ENTERPRISES LIMITED.

THIS JUNE KETECH MADE ITS DEBUT AT RAIL LIVE; THE ONLY EXHIBITION THAT BRINGS SUPPLIERS TOGETHER IN A REAL RAILWAY ENVIRONMENT. THE OPPORTUNITY CAME ABOUT THROUGH PORTERBROOK’S COMMITMENT TO PROGRESS AND ITS DECISION TO LAUNCH THE INNOVATION HUB.

Across most industries, technology has provided great advancements resulting in a raise in customer expectations. Most people now have access to instant information so, when expectations aren’t met, there is an immediate way to make their dissatisfaction known. Things are no different in the rail industry: for years the norm was maintained with Passenger Information Systems (PIS) left unchanged, often not fit for purpose. Old PA systems still in use today don’t always match the information on screens (if indeed screens are fitted to the train); legacy systems exist where information is fixed and can’t be updated in cases of delays or journey alterations; and there is rarely any contextually-aware information available on such systems.

Railtex has wrapped up for another two years and what a fantastic few days it was. The show hosted displays of well-established systems that are relied upon daily, as well as displays of exciting new products that promise to pave the way to improved services across our industry.